GOAL:
Reduce calls to customer service asking about how to use the product
SOLUTION:
Provide clear and easy to follow steps.
Provide simple visuals to accompany written instructions.
Include QR code to Quick Start video to show product usage in real life.
(Below: Front and Back | Lux Collection Sonique Quick Start Guide | Tri-Fold PDF)
"How to Use" Video:
Editing existing video footage and recording additional footage as needed, the point of the "How to use" videos are to show how to use the product. If necessary, I created a script and recorded a new voice over audio for the video to match the quick start guide instructions.